Safety & Policies

Important

Please advise us if the jump house is being placed in up hills, down hills, stairs, narrow doors, narrow hall way, slanted areas etc or unsafe areas where more than one driver is required. Please check for low cables or tree branches and allow 3ft buffer zone around the entire jump house.

Cancellation Policy

Jump Crazy Moonwalks requires full deposit at the time of your rental reservation. If the customer cancels the rental more than seven (7) days prior to the date of the rental, a full refund will be given. If the cancellation is made less than seven (7) days, your paid deposit will be used for a future rental, based on availability.

Inclement Weather Policy

Jump Crazy Moonwalks reserves the right to cancel the rental due to rain, chances of rain or strong winds on the date of your rental. We will contact you if there are any weather concerns prior to delivery. Any cancellation due to weather will result in rescheduling the rental (based on availability) or refund of your deposit.

Safety Rules

1. The rented unit must be under adult supervision at all times ensuring that the inflatable is safe and not overcrowded, and limit numbers according to ages and size of the jumpers. Follow recommended manufacturer's guidelines found on the attached safety sign of each unit.
2. Shoes, glasses, jewelry, badges, hair barrettes, and any other object which may cause injury and/or damage the unit must be removed prior to entering.
3. To avoid any injuries, no flips, no somersaults, no wrestling, no rough housing, no pushing, no colliding, or any form of bodily contact is allowed.
4. No silly string, food, drink, candy, chewing gum or any other sticky substance is allowed in or around the inflatable.
5. Absolutely no user under the influence of alcohol, drugs, or any intoxicating drugs should use the moon bounce or water slide.
6. No smoking or barbeque units within 15 feet of the unit.
7. Do not allow anyone to bounce on the front safety step or anywhere on the exterior of the inflatable.
8. Do not allow individuals to climb, hang, or sit on inflatable walls.
9. Keep units away from swimming pools.
10. Subjects over the age of 15 years should not use the inflatable unless the unit is designed for adults.
11. Do not fasten or tie anything to the inflatable. Any damage or excessive debris will result in a repair or cleaning charge to you the renter.
12. In case of inclement weather, deflate the unit for rain and/or high winds. Allow the unit to dry when re-inflated as the vinyl surface can be extremely slippery when wet.